01. Who We Are

The Songlow is an artist booking and entertainment company. For questions about this Privacy Policy or requests concerning your personal data, contact us at legal@thesonglow.com.

02. Information We May Process

We store only your language selection (EN, PT or FR) in your browser so the website can remember your preference on future visits. You can clear this preference using your browser’s site-data settings.

When you access the website, technical information such as your IP address, browser type, requested pages, and access times may be processed by the hosting infrastructure to deliver and secure the site.

If you contact us by email, we may process your name, email address, professional details, and anything you choose to include in your message. The current website does not provide visitor accounts or an online contact form.

03. Why We Use Information

We may use relevant information to operate and protect the website, respond to inquiries, communicate about potential professional collaborations, and meet applicable legal obligations.

Depending on the circumstances, processing may be based on legitimate interests, steps requested before entering into a contract, compliance with legal obligations, or consent where required.

04. External Services and Links

The website currently loads the Montserrat font through Google Fonts. Your browser connects to Google's services to request font resources; technical data such as an IP address may be received by Google.

Our artist pages may load video preview images from YouTube. The YouTube video player, using the youtube-nocookie.com domain, is loaded when you choose to play a video. Google/YouTube may process technical information or use their own storage technologies in accordance with their policies.

Our links to Spotify, Instagram, YouTube, X, SoundCloud and other external services take you to third-party websites with their own privacy practices.

05. Cookies and Similar Technologies

The current website code does not install its own advertising or analytics cookies. Third-party services may use cookies or similar technologies when their content is accessed. For more details, please read our Cookie Policy.

06. Sharing and International Processing

Technical data may be handled by website hosting and infrastructure providers. Information sent to us may be shared with service providers or professional advisers where reasonably necessary and subject to applicable protections.

Some third-party services may process information outside your country of residence. Applicable legal safeguards and transfer requirements will depend on the service and circumstances involved.

07. Retention and Security

We aim to keep personal information only for as long as necessary for the purpose for which it was processed, including answering inquiries, maintaining relevant business records, and complying with legal obligations. Exact retention periods depend on the information and applicable requirements.

We take reasonable steps to protect information, but no online transmission or system can be guaranteed to be completely secure.

08. Your Privacy Rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction of processing, portability, or to object to certain uses of your information. Where consent is the legal basis, you may withdraw it.

To make a request, email legal@thesonglow.com. You may also have the right to contact your competent data protection authority.

09. Changes to This Policy

We may update this policy as the website or our processing practices evolve. The date at the top of this page indicates the most recent revision.

01. What Are Cookies?

Cookies are small pieces of information that websites may store in your browser. Similar technologies, such as local storage, may also be used to remember preferences, support website functionality, or collect information about how a service is used.

02. Cookies on Our Website

Language preference: this website uses your browser’s local storage solely to remember the language you select. This setting is not used for advertising, analytics, or profiling.

In the current version of The Songlow website, we do not set first-party advertising, analytics, or profiling cookies through our own code. We do not currently use Google Analytics or advertising tracking scripts.

Our hosting provider may process technical request data necessary to deliver and protect the site. Hosting-related technologies and their configuration should be reviewed again when the website is deployed.

03. Third-Party Content

Google Fonts: Our website retrieves the Montserrat typeface from Google. This requires a connection to Google's servers, which may receive technical connection information. Google states that its Fonts API is not used for advertising profiles.

YouTube: Artist discographies can display thumbnails delivered by YouTube. The embedded video player is not loaded until you choose to play a video; it uses YouTube's privacy-enhanced domain. When you interact with YouTube content, Google/YouTube may use cookies or other storage technologies under their own policies.

External links: Social media and streaming links may take you to services that use their own cookies and privacy practices.

04. Your Choices

You can manage or delete cookies through your browser settings. You may also choose not to activate embedded videos. Blocking third-party content or cookies can affect certain features.

If we introduce non-essential analytics, advertising, or other technologies that require prior consent, we will provide appropriate information and controls before enabling them where required by law.

05. Updates and Contact

We may revise this Cookie Policy if the website's services or technologies change. For questions, contact legal@thesonglow.com.

For additional information about how we process personal data, visit our Privacy Policy.